Greystar Apartment Fee and Collections Investigation

Were You Charged Improper Fees or Sent to Collections After Renting from a Greystar Apartment?

Stueve Siegel Hanson LLP is investigating potential consumer protection claims involving Greystar Real Estate Partners and certain apartment communities in the Kansas City area and nationwide.

Our investigation concerns reports from tenants who experienced:

  • Improper fees or charges, including improper move-out assessments
  • Violations of lease terms
  • Security deposit disputes
  • Unfair billing practices
  • Charges that tenants believe were inaccurate or unsupported
  • Collection activity related to disputed rental debts
  • Negative credit reporting arising from disputed rental balances

If you experienced any of these issues, or other issues while renting from a Greystar-managed property, we would like to hear from you.

Contact us today for a free and confidential review of your experience.


Do I Qualify?

You may qualify to participate in our investigation if:

  • You rented from a Greystar-owned or Greystar-managed property;
  • You lived at the property any time from 2022 to the present (although earlier experiences may also be relevant);
  • You were charged fees you believe were improper or inaccurate;
  • You disputed move-out charges, cleaning fees, utility charges, lease fees, administrative fees, or other apartment-related charges;
  • An alleged debt was sent to collections;
  • A rental debt appeared on your credit report;
  • You experienced credit-related consequences resulting from disputed apartment charges;
  • You incurred out-of-pocket expenses attempting to resolve disputed charges; or
  • You experienced a similar issue not listed above.

Properties Included in the Investigation

We are particularly interested in speaking with current and former residents of Brookside 51 in Kansas City, Missouri.

If you lived at another Greystar-managed property and experienced similar issues, we still encourage you to contact us.


Frequently Asked Questions

Do I have to pay anything to participate?

No. There is no cost to contact us or discuss your experience with our attorneys.

What if I already paid the charges?

You may still be eligible to participate in the investigation. We encourage you to contact us even if you paid the disputed charges.

What if my debt was sent to collections?

We would like to hear from you. Information regarding collection activity may be relevant to our investigation.

What if I paid the charges because I was worried about collections or damage to my credit?

You may still be eligible to participate in our investigation. We encourage you to contact us even if you paid the disputed balance, entered into a payment arrangement, or took other steps to avoid collections activity or credit reporting.

What information should I gather?

Helpful documents may include:

  • Lease agreements
  • Move-out statements
  • Security deposit records
  • Billing statements
  • Collection notices
  • Credit report entries
  • Emails, letters, or other communications with management

However, you do not need these documents to contact us.

Does contacting the firm obligate me to join a lawsuit?

No. Contacting us simply allows us to learn more about your experience and determine whether your situation may be relevant to the investigation.


Contact Us

If you rented from a Greystar-managed property and experienced improper fees, disputed charges, collection activity, security deposit disputes, credit reporting issues, or something similar, we would like to hear from you.

Call (888)-756-6494, email greystarinvestigation@stuevesiegel.com, or complete the form below for a free and confidential case evaluation.

Submitting information does not obligate you to participate in any lawsuit, and there is no cost to speak with us about your experience.

There are no upfront costs to our representation. We are paid only if we achieve a result for our clients.

Greystar Apartment Fee and Collections Investigation Contact Form

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